Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Bud Express Australia Pty Ltd (the “Website”), as well as any purchases, orders, or interactions conducted through the Website. By visiting, browsing, or placing orders, you acknowledge that you have read, understood, and agree to these Terms in full, in addition to complying with applicable laws and regulations in Australia.

If you do not agree to any part of these Terms, you must immediately stop using the Website and refrain from placing any orders.

1. General Information

Bud Express Australia Pty Ltd is a Proprietary Limited Company registered in New South Wales, Australia, specialising in the sale of THC vapes, CBD vapes, cannabis flower, and associated accessories. Our mission is to provide safe, high-quality, legally compliant products for adult consumers.

The Website is intended to be an informational and transactional platform, where users can learn about our products, browse our catalog, and make lawful purchases. We strive to maintain accurate, up-to-date product information, including pricing, descriptions, availability, and images. However, errors, omissions, or changes may occur, and we reserve the right to correct any discrepancies without notice.

Users acknowledge that the Website is not a substitute for professional advice. Product content is not intended to diagnose, treat, or cure medical conditions. Users should independently verify information and consult healthcare professionals where appropriate.

2. Eligibility

To access, use, or purchase from this Website, you must:

Be at least 18 years of age. All products sold are intended solely for adults in compliance with Australian law.
Have the legal capacity to enter into binding agreements under Australian law, meaning you are not under legal restriction, guardianship, or otherwise unable to enter contracts.
Not allow minors to access or purchase products through your account, payment method, or any other means.

Bud Express Australia Pty Ltd reserves the right to request age verification or valid identification before fulfilling an order. Orders may be refused, held, or cancelled if verification is not provided or if you cannot confirm your eligibility.

Failure to comply with these requirements constitutes a breach of these Terms and may result in termination of access to the Website and cancellation of any orders.

3. Product Legality and Compliance

All products listed on the Website are sourced from licensed and regulated suppliers who operate within Australian legal frameworks. THC, CBD, and related cannabis products are only sold in jurisdictions where legal under Australian federal and state laws, including applicable licences for cultivation, extraction, and sale.

It is the responsibility of each customer to ensure that:

Their purchase is legal in their state or territory.
They are authorised to possess and consume such products.
They follow all storage, transportation, and usage requirements imposed by law.

Bud Express Australia Pty Ltd is not liable for legal infractions arising from the misuse, unlawful possession, or illegal distribution of our products. By using this Website, customers confirm that they accept full responsibility for complying with applicable laws.

4. Health and Safety Disclaimer

While our products are manufactured and tested to high standards, they may carry health risks. Product content should not be interpreted as medical advice. Users must exercise personal responsibility, including:

Consulting a healthcare professional if pregnant, breastfeeding, or on medication.
Understanding the effects of THC, CBD, or nicotine-containing products on their health.
Using products strictly as intended and following provided instructions.

Bud Express Australia Pty Ltd is not liable for any injury, illness, or adverse reaction resulting from improper, excessive, or unauthorised use of any product.

5. Orders and Payment

All prices are in Australian Dollars (AUD) and include GST unless otherwise stated. Prices may change without notice due to supply costs, taxes, or currency fluctuations.

We accept payments via secure payment gateways, including credit cards, debit cards, and approved digital wallets. By placing an order, you guarantee that:

The payment information provided is valid and authorised.
You are the legal owner of the payment method used.
Payment will be processed in accordance with the terms of your bank or card provider.

Upon order submission, you will receive an email confirmation. Bud Express Australia Pty Ltd reserves the right to cancel, suspend, or refuse any order where:

Payment cannot be verified.
Suspected fraud is detected.
Incorrect or misleading information is provided.

6. Shipping and Delivery

Bud Express Australia Pty Ltd ships within Australia only.

Delivery times are approximate and depend on courier services, geographic location, weather conditions, and product availability. While we make every effort to meet stated delivery times, delays may occur for reasons outside our control.

Customers must ensure that all delivery details are accurate. Failed deliveries due to incorrect addresses may result in additional shipping fees or cancellation of orders. Returned parcels may only be reshipped after payment of any applicable charges.

7. Returns, Refunds, and Cancellations

Bud Express Australia Pty Ltd accepts returns within 14 days of delivery for products that are:

Unopened, unused, and in original packaging
Not perishable or restricted by hygiene requirements (THC, CBD, and cannabis flower products cannot be returned once opened)

Refunds are processed only after verification of product condition. Products that are opened, tampered with, or used will not be eligible for return.

All return requests must be directed to [Insert Contact Email] within the specified timeframe. Bud Express Australia Pty Ltd reserves the right to refuse returns that fail to meet these conditions.

8. Intellectual Property Rights

All content on the Website, including text, images, videos, graphics, logos, and software, is owned by Bud Express Australia Pty Ltd or its licensors.

You are prohibited from copying, reproducing, distributing, or modifying any material without express written consent. Any unauthorised use may result in legal action under Australian copyright, trademark, or intellectual property law.

9. User Conduct

Users must not:

Access or use the Website for illegal purposes.
Attempt to circumvent security measures, misuse accounts, or disrupt website operation.
Submit false, misleading, or defamatory information.
Harass, threaten, or interfere with other users or the business.

Breaches of user conduct may lead to account suspension, order cancellation, or legal action.

10. Risk, Liability, and Warranties

Use of cannabis, THC, CBD, and vape products carries inherent risks. Bud Express Australia Pty Ltd makes no warranties or guarantees regarding:

The effects or outcomes of product use
Compatibility with individual health conditions
Fitness for specific purposes

Liability is limited to the purchase price of the product. We are not liable for incidental, indirect, or consequential losses.

11. Privacy and Data Protection

Bud Express Australia Pty Ltd collects and processes personal information in accordance with the Privacy Act 1988 (Cth). Information may include:

Names, contact details, and payment information
Order and browsing history
Customer inquiries and feedback

Data may be used for processing orders, marketing, and legal compliance. Personal information will not be sold to third parties.

12. Cookies and Tracking

Cookies, analytics, and tracking technologies are used to improve website performance and user experience. By using the Website, you consent to data collection through these technologies in accordance with our Privacy Policy.

13. Third-Party Links and Services

The Website may contain links to external websites. Bud Express Australia Pty Ltd is not responsible for content, privacy policies, or security practices of third parties. Access is at your own risk.

14. Force Majeure

Bud Express Australia Pty Ltd is not liable for failure to perform obligations due to events beyond reasonable control, including:

Natural disasters, fires, floods, pandemics
Changes in law, government intervention, or restrictions
Courier or shipping delays, technology failures

15. Affiliate, Marketing, and Promotional Programs

Participation in affiliate, referral, or promotional programs is subject to specific terms. Bud Express Australia Pty Ltd may modify or terminate programs at any time without notice.

16. Dispute Resolution

Disputes should be resolved in good faith through negotiation. Unresolved disputes are subject to the courts of New South Wales, which have exclusive jurisdiction.

17. Governing Law

These Terms are governed by New South Wales, Australia law.

18. Amendments

Bud Express Australia Pty Ltd may revise these Terms at any time. Changes take effect immediately upon posting. Continued use of the Website constitutes acceptance of updated Terms.

19. Acknowledgement

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Last Updated: 31 October 2025